FAQ Delivery & Returns - for all delivery times
ENGLAND Orders: Shipped via DPD next day delivery (Mon-Fri). Cut-off for same-day dispatch is 2:30 pm. Receive an SMS on the day of collection with delivery details and one-hour time slot confirmation.
Delivery Options for ENGLAND only - Use the DPD application or link sent via email and SMS to; modify the delivery slot, request safe place, or collect from the nearest point.
Missed Delivery (ENGLAND): Package sent to the nearest DPD collection point. No re-delivery. Unclaimed packages returned after seven days. Re-delivery cost is £6.00.
SCOTLAND, NORTHERN IRELAND, ISLE OF MAN, CHANNEL ISLANDS, GUERNSEY, & JERSEY Orders: Shipped via ROYAL MAIL Tracked48, taking up to three working days.
International Shipments: Sent via DHL Express which can take from two to five working days.
Track package and delivery status via the link in confirmation email and online chat.